Terms of use

Draft – pending review

This page is a draft and will be reviewed before launch. Items in [square brackets] are placeholders.

Who we are

This website and the Professional Oven Cleaners scheme are operated by Eagle Eye Digital Marketing (trading as Eagle Eye Ads).

Connection to members

The operator, Eagle Eye Digital Marketing, is connected to two founding members, Eagle Eye Oven Cleaning and Local Oven Cleaning, which are assessed against the same published criteria as all members.

Using this website

This website lists oven cleaning businesses that have been accepted into the Professional Oven Cleaners scheme. Member details, including areas covered and services, are supplied by members and checked at the time of vetting. Please confirm details directly with a member before booking.

Bookings

Any booking you make is a contract between you and the member business, not with the scheme operator.

Membership

Accreditation, renewal and removal follow the process on the How accreditation works page. [Placeholder – full membership terms to be confirmed]

Reviews

Reviews are collected, checked and published under our review policy.

How members are listed

Members are listed in member-number order. Search results that use your postcode are sorted by approximate distance. No member pays to be listed or to appear higher.

Enquiries

If you send an enquiry through a member's profile, we pass it to that member so they can reply. The member, not the scheme operator, is responsible for any quote or booking that follows.

Complaints

See our complaints process.

Badge use

The badge and member numbers may only be used by current members, as described on the How accreditation works page.

Liability

[Placeholder – liability wording to be confirmed]

Governing law

[Placeholder – to be confirmed]