Privacy notice
This page is a draft and will be reviewed before launch. Items in [square brackets] are placeholders.
Who we are
This website and the Professional Oven Cleaners scheme are operated by Eagle Eye Digital Marketing (trading as Eagle Eye Ads).
- Email: Cameron@eagleeyeads.co.uk
Eagle Eye Digital Marketing (trading as Eagle Eye Ads) is the data controller for personal information collected through this website.
What we collect
When you apply for accreditation we collect the details you enter in the form: business and contact details, insurance details, review links, customer reference details, and your answers to the declarations.
When you send an enquiry to a member, we collect your name, phone, email, postcode and the details of the job. When you leave a review, we collect your review, display name, town, email and phone (if given). When you raise a complaint or report badge misuse, we collect the details you give us and your contact details.
The postcode search runs in your browser. The postcode you type is not sent to us or anyone else.
How we use it
- To assess your application and contact you about it.
- To contact your references about your work.
- If you are accepted, to publish your business details on your profile page.
- Enquiries: to pass your enquiry to the member you chose so they can contact you about the job.
- Reviews: to confirm your review and check with the member that the job took place, and, if it passes our checks, to publish your review, display name and town.
- Complaints: to look into your complaint, including sharing it with the member so they can respond.
- Badge misuse reports: to investigate. We do not tell the business who reported it.
- Only if you ticked the optional box on the application form: to tell you about website, search and advertising services for your business. You can opt out at any time.
Lawful basis
[Placeholder – lawful basis for each use to be confirmed]
Who we share it with
Form submissions are stored by our website host, Netlify, acting on our behalf. [Placeholder – full list of processors and any international transfers to be confirmed]
How long we keep it
[Placeholder – retention periods to be confirmed]
Your rights
You can ask to access, correct or delete your personal information, or object to its use, by emailing Cameron@eagleeyeads.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).